There have been a lot of scams going around online recently, some of which seem frighteningly real and are completely fake – designed to scare the average computer user into forking over money to ‘fix’ a ‘problem’. Some recent examples would be: the FBI/ICE Virus, or ‘Microsoft Windows’ technicians actually calling over the phone.
These viruses have been seen frequently in our shop since mid-2013: The FBI, ICE, Homeland Security or similar Viruses. Upon starting your computer, you may be presented with a window that completely locks you out from your desktop. It will cover your whole screen and is intelligent enough to disallow all access to the Start button, Control+Alt+Delete, the Task Manager and every last thing that is useful in beating it. This virus may demand you pay it a fine usually between 200 to 400 dollars or more because your computer was found to be harboring some taboo material, such as child pornography and the FBI has frozen your computer for evidence. This is false – and paying the money will NOT allow you access to your computer again, and could potentially make it worse as it could allow them more control over your computer.
The way this virus asks to be paid is with a Moneypak Green Dot pay card code. This way, the payment is completely untraceable and non-refundable. Do NOT purchase any card for this or give any bank/card information to anyone or anything you don’t know.
Additionally, another recent scam warning is some ‘Microsoft Windows’ representatives calling people’s homes, warning them that their computers are in imminent danger. There are a few things immediately wrong with this, that you should remember. Number one: Microsoft, the actual company will not call individuals for any reason. Anyone claiming to be with Microsoft and calling you without you first knowing the person in real life is almost always lying to you. Number two: Nobody over the phone will know the status of your computer, unless this is a person or business you have previously authorized to have regular checkups with, or if a virus has already infected your computer. If someone calls you and you do not know who it is personally – and they also claim your computer is heading for an imminent issue, virus, or problem, they are lying to you. It is a good idea at this point to hang up and call a reputable computer repair company to get the computer or laptop cleaned up of malware and viruses to be safe.
Aside from legitimate shopping websites such as eBay, Amazon or any online retailers you trust do not give out your credit card or any payment info to anyone. Especially if they claim that they can fix or improve your computer or that your computer is going to be unusable. If you are concerned about the issue or have continuous, coincidental issues such as pop-ups, problem warnings, or “DO THIS NOW OR ELSE YOUR COMPUTER WILL BECOME A PAPERWEIGHT” scares, call Cold Snap Technology at 218-744-1210 and ask about anything you are not sure about, or feel free to stop by; we would be glad to help you.